Disaster Restoration for the Insurance Professional

Our Goal Is Simple:  Complete Client Satisfaction!

Immediate Response

Our 24 hour seven day a week call center promises an immediate response. Upon receipt of the loss information, our disaster restoration specialist contacts the insured to introduce our company, detail our credentials and describe the services to be performed.  Our staff coordinates a convenient time for survey and pickup.  A uniformed crew will arrive within six hours from the initial contact seven days a week.  The insured is advised at that time to select priority items that will be processed and returned within 24-48 hours.

Experienced On-site Crew

Each team dispatched to the site includes a crew chief with extensive restoration experience.  After a full evaluation is performed our team leader communicates with the insured and the claim manager to address any questions or concerns.  Davis Imperial Cleaners offers an on-site computerized room by room inventory or an express pack out with a detailed inventory mailed to the insured and the adjuster within three working days.

Unprecedented Computer Technology

Davis Imperial Cleaners applies state-of-the-art technology by providing a computerized detailed analysis of all items.  Coupling industry software with advanced technology we are able to provide a hard copy of an itemized inventory and a detailed digital picture of each garment removed from the site.  This cutting edge technology archives the visual state of items in “real time” that were removed from the site at the time of invoicing.

A System That Works

Davis Imperial Cleaners selects from one of four different cleaning methods to successfully restore garments.  Process selection is based on the extent of the damage, fabrication, and embellishments/trims.  This decision is only made by a team of certified professional technicians.  Using a two bath system and constant distillation, we assure that each garment is cleaned with a crystal clear antimicrobial solution.  Whether it is an elaborate couture formal or a simple pair of jeans, our approach stays the same.  Clients can be assured that their items will be restored to pre-disaster condition, treated with care and respect.